New Jersey Natural Gas (NJNG) has partnered with Precision Pipeline Solutions (PPS) to conduct a meter exchange program beginning August 31, 2017. Not all NJNG customers will have their meters exchanged. Only specific, individually identified meters are being exchanged. The contractor, PPS will call customers whose meters will be exchanged and the customers will also receive letters.
When the meter exchange takes place, the gas service to the customers’ appliance will be shut off and a representative from PPS will need to enter the home to relight the appliances. The customer can make arrangements with PPS to have the gas service restored at a later time if the customer is not home during the work. There is no cost to the customer for these services.
Questions can be directed to the NJNG Customer Service Line at 1-800-221-0051.